* Permanent ongoing opportunity with a stable tier one business.
* Work close to home in the Western Suburbs.
About Our Client
This organisation is a respected name in the logistics sector, known for its operational excellence and commitment to delivering quality outcomes. As a large company, they offer a structured yet supportive environment where employees can thrive.
Job Description
* Oversee daily site operations across warehousing, transport, administration, customer service, and OH&S functions.
* Act as second-in-command to the Business Manager, ensuring operational excellence and continuity.
* Lead and manage warehouse teams and site supervisors to meet performance targets and service standards.
* Ensure compliance with Dangerous Goods (DG) regulations, health and safety protocols, and administrative procedures.
* Respond to customer queries promptly, resolve issues thoroughly, and implement preventative measures.
* Allocate resources effectively to meet contractual obligations and adapt to changing operational demands.
* Foster strong customer relationships through proactive communication and service responsiveness.
* Champion a safety-first culture and drive continuous improvement through collaborative leadership and team development.
The Successful Applicant
A successful Warehouse Manager should have:
* Significant experience leading teams in a 3PL environment.
* In-depth understanding of transport industry laws, regulations, and fatigue management, with specific expertise in handling dangerous goods.
* Strong commitment to customer service, with a keen interest in understanding client needs and delivering value.
* Solid grasp of workforce and operational requirements, particularly in areas of training, compliance, and performance standards.
* Skilled in incident response and investigation, with the ability to identify root causes and implement corrective actions effectively.
* Capable of making informed decisions by evaluating a wide range of internal and external operational factors.
* Proficient in data analysis and problem-solving to support operational improvements.
* Clear and effective communicator, both in writing and verbally, across all levels of the organisation.
What's on Offer
* Competitive salary up to $140,000 AUD plus superannuation.
* Permanent, full-time opportunity with long-term career prospects.
* Work in a collaborative and supportive team environment.
* Convenient location in Western suburbs, with on site parking.
* Opportunities for professional growth and skill development.
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