Job Overview
As a customer advisor, you will be the first point of contact for customers, providing exceptional service and ensuring a seamless experience.
Key Responsibilities:
* Provide proactive, empathetic, and understanding service to meet customers' needs and challenges.
* Assist in identifying suitable products and services, including account opening, unsecured lending, and banking transactions.
* Maintain accurate and up-to-date information for all customers.
* Demonstrate Smarter Banking options to make banking simple, easy, and secure.
Requirements:
* Possess excellent communication and interpersonal skills to work collaboratively as a team.
* Be self-motivated, enthusiastic, and willing to go the extra mile to deliver results.
* Have a keen eye for detail to ensure transactions are completed efficiently and accurately.
* Value and respect diversity in customers and colleagues.
* Be interested in career development opportunities.
About Us
Our organization is committed to fostering an inclusive environment where everyone feels valued and appreciated.
What We Offer
* Access to discounts on banking and financial services.
* An extensive range of benefits on travel, fitness, events, and technology.
* Variety of leave benefits, including parental leave, religious leave, special leave, sporting activities leave, and volunteer leave.
* Health and wellbeing benefits, including discounts on products.
Working Hours:
This part-time role requires working 5 days per week, Monday - Thursday from 9:00 am - 4:30 pm and Friday from 9:00 am - 5:30 pm.