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Administrative assistant / client service officer (varsity lakes)

Gold Coast
Kerrie-Anne Lewis & Associatesatf The KAL Family Trust t/a KAS Tax & Business Solutions
Admin Assistant
Posted: 6 June
Offer description

About the role

KAS Tax & Business Solutions is seeking a Client Services Officer to join our team in Varsity Lakes, QLD. This is a versatile position and could be 5-6 hours a day 5 days a week or 4 full days, where you will play a vital role in supporting the team and managing clients.

What you'll be doing

* Overseeing the smooth functioning of the office, maintaining a clean and organised workplace.
* Office support including answering phones, managing calendars and scheduling appointments.
* Maintenance and updating of electronic filing systems and database.
* Handling incoming and outgoing mail, emails and phone calls.
* Managing the ATO correspondence via ATOmate software.
* Liaising with the Australian Taxation Office (ATO), other regulatory authorities, financial institutions, and brokers regarding tax matters and funding arrangements.
* Managing corporate compliance, including ASIC annual returns and company updates.
* Continuously improving office procedures and maintaining accurate digital records.

What we're looking for

* Strong verbal and written communication skills
* Proficiency in Microsoft Office
* Excellent organisational skills and attention to detail
* Ability to prioritise tasks
* A proactive, practical mindset with strong problem-solving ability and "common sense" decision-making
* Previous experience in an administrative or office support role (accounting firm experience preferred but not essential)
* Experience with ATOmate, Xero Practice Manager, and CAS360 (preferred but not essential)
* Someone seeking a stable, long‐term position within a boutique firm, who is comfortable in a hands‐on support role rather than a structured career progression pathway

About us

KAS Tax & Business Solutions is a agile and forward-thinking accounting firm based in Varsity Lakes, Queensland. We pride ourselves on delivering tailored tax and business advisory services to a diverse client base, from individuals to large corporations. With a strong focus on innovation and client satisfaction, we aim to be the trusted advisor of choice—and we're looking for someone with a strong client focus to join our team.

What we offer

* Early finish every Friday (2:30pm) – start your weekend sooner
* Free, convenient parking
* A friendly, collaborative team environment
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