Employment Type: Permanent. Closing Date: 2 July 2026 11:59pm.
Job Summary
As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service and providing an exceptional in-store customer journey.
What You'll Be Doing
* Deliver Exceptional Customer Experiences: help customers find the right products and services to suit their needs.
* Be the Go‐To Tech Expert: stay up-to-date with the latest gadgets and services, offering informed guidance.
* Achieve and Excel: use consultative selling skills to meet and exceed sales targets and KPIs.
* Collaborate and Contribute: work closely with your team to create a welcoming environment and achieve store goals.
Salary and Benefits
* Generous discounts: 30% off Telstra services and exclusive offers with over 240 partners.
* Leave options: 16 weeks of paid parental leave, extra day off, gender affirmation leave, cultural leave, blood donor leave, and up to 4 weeks of additional leave (purchaseable).
* Training & career growth: access to over 17,000 LinkedIn Learning programs and Future Ready program.
* Flexibility: flexible working hours and supportive approach to parental leave.
* Recognition & rewards: monthly performance rewards and recognition programs.
* Inclusive culture: diverse and inclusive team.
Qualifications
* Great Communication Skills – natural at connecting with people and making their day better.
* Solution‐Oriented Approach – thinking on feet and tailoring solutions for each customer.
* Sales Drive – motivated to achieve (and exceed) sales targets and KPIs.
* Passion for Learning – eager to grow and develop skills in a dynamic environment.
* Resilience and Positivity – can‐do attitude, even when busy.
* Customer‐Facing Experience – previous experience a plus but not required; enthusiasm will be taught.
EEO Statement
We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive.
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