Senior Field Technician
Be the friendly face, confident voice and skilled hands working on the ground and in communities to bring Australians closer together each day. You'll utilise your people and technical skills to make a meaningful and lasting impact, putting smiles on customers' faces and bringing more possibilities to Australian homes and businesses.
As part of a field service team, you'll experience a diverse and dynamic workplace where no two days are the same. You'll deliver timely, high‐quality customer service and will be the backbone that keeps Australia connected, delivering end‐to‐end service to homes and businesses across the nation. From installation to repair and maintenance, you'll see the impact of your work in real time with every satisfied customer.
Location
Horsham Region
Responsibilities
* Deliver end‐to‐end services to homes and businesses.
* Install, repair and maintain copper and fibre network infrastructure.
* Perform fault finding and assurance checks.
* Collaborate with a supportive and inclusive team.
* Provide excellent customer service in a timely manner.
Requirements
* Current Driver's Licence.
* Strong written and verbal communication skills.
* Approachable and caring attitude to customer service.
* Passion for problem‐solving.
* Appetite for challenge.
* Comfortable working to tight deadlines.
* Confidence to act with autonomy, integrity, and pace under pressure.
* Availability to work required hours within the 7am – 7pm timeslot and travel to work areas away from your nominal place of residence where required.
* Preferred: Certificate III or Certificate IV in telecommunications.
* Extensive experience with copper and fibre network assurance fault finding and installs.
Benefits
* 18 weeks paid parental leave.
* Discounted gym memberships and other corporate benefits.
* Device allowance or mobile device.
* Options for salary sacrificing.
* An inclusive work culture that prioritises balance and wellbeing.
* A dedicated and caring team of subject‐matter experts to train and support you.
Equal Opportunity Statement
We champion equal opportunities for all employees. All applicants will be considered, regardless of age, nationality, ability, culture or any other protected characteristic. Please let us know if you require accessibility adjustments for recruitment.
Additional Information
Applicants will be required to undertake a criminal history check and a pre‐employment medical assessment. The role is permanent, full‐time. Candidates must have full working rights in Australia.
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