Technical Business Analyst – Research Analysis, Data and Reporting
* University of New South Wales
* Australia, NSW
Full‐time (35 hours week), 12‐month fixed‐term contract, possible extension.
Hybrid and flexible working arrangements.
About UNSW
UNSW isn't like other places you've worked. We are a large organisation with a diverse and highly talented community doing extraordinary work. We are driven to be thoughtful, practical and purposeful in all we do, and this collective approach is what gives our work impact. It is also why UNSW is consistently ranked among the world's top 20 universities in the QS World University Rankings and is a proud member of Australia's prestigious Group of Eight.
Role Overview
The Technical Business Analyst plays a key role in shaping and enhancing the digital platforms and data systems that underpin world‐leading research and innovation at UNSW. Working across a complex enterprise environment, you will partner with business and technical stakeholders to understand challenges, identify opportunities, and deliver technology‐enabled improvements that enhance how research information, services and processes are managed across the University.
In this role you will act as the bridge between business needs and technology outcomes, translating requirements into practical solutions that deliver value for users and stakeholders. You will support a diverse portfolio of initiatives, including business process improvement, enterprise platform enhancements, reporting and analytics, and the implementation of new capabilities that support the evolving needs of the research community.
Working closely with colleagues across Faculties, Schools, Divisions and external partners, you will build strong relationships and navigate complex stakeholder environments to deliver meaningful outcomes. This is an opportunity to apply your analytical, technical and problem‐solving skills in a role that combines business engagement, data and technology, while contributing to research and innovation at one of Australia's leading universities.
Who you are / Qualifications
* Experience within Higher Education or another large complex organisation with an understanding of research administration, corporate systems and project delivery.
* Business analysis experience coordinating technical projects and supporting the maintenance and enhancement of online research systems through requirements gathering, wire‐framing and user acceptance testing.
* Excellent communication, attention to detail, organisation and time‐management skills.
* Ability to work collaboratively and independently, managing competing demands.
* Experience with enterprise systems, reporting platforms and business analysis tools, including Microsoft 365 applications, SQL, Python and data visualisation or reporting tools.
* Understanding of and commitment to UNSW's aims, objectives and values, and relevant policies and guidelines.
* Knowledge of health & safety responsibilities and commitment to attend relevant training.
* For Level 7: stakeholder engagement and requirements gathering for large‐scale business process change or information system implementations; analytical and technical skills for collecting, interpreting and evaluating quantitative and qualitative information; experience implementing new systems or major changes in a complex environment (including business analysis, process mapping, data migration, wire‐framing, systems configuration and user acceptance testing).
Benefits and Culture
* Competitive salary.
* 17% superannuation and annual leave loading.
* Hybrid/flexible working arrangements.
* Discounts and entitlements.
* Inclusive workplace supporting equity, diversity and inclusion.
Equal Employment Opportunity
UNSW is committed to equity, diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community and people of Aboriginal and Torres Strait Islander descent are encouraged. UNSW provides workplace adjustments for people with disability and access to flexible work options for eligible staff.
The University reserves the right not to proceed with any appointment.
Pre‐Employment Checks
Pre‐employment checks will be carried out as required for the role. Candidates must be prepared to participate in relevant background and eligibility checks before the offer is finalised.
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