About the Company
Bright & Duggan Group is built on the principles of United, Trusted, Accountable, and Visionary. These values guide our interactions with clients and colleagues and set the foundation for our team.
Job Type & Location
Permanent - Full Time
Hunter
Job Category
Real Estate & Property
Job Description
Strata Assistants play a pivotal role within the business, assisting a Strata Manager in managing resources across a portfolio of strata buildings—both residential and commercial—to ensure owners' corporations comply with relevant legislation. The role is administratively intensive and involves interacting with customers on the phone and occasionally face‐to‐face. This is a training role, preferably progressing to a Strata Manager.
Responsibilities
* Assist with overall management of a portfolio, including obtaining quotes, sending correspondence, general accounting, budgeting, attending and chairing meetings, contract management, and communicating with all stakeholders.
* Prepare body corporate and sub‐committee meeting notices, minutes, and other documentation and liaise with Strata Committee members, owners, real‐estate agents, solicitors, contractors, and other parties to resolve queries and maintain professional relationships.
* Provide advice, where appropriate or directed by the Strata Manager, to clients based on accurate analysis of a wide range of real and perceived concerns about property and other issues.
* Make yourself available and attend meetings with allocated Strata Managers regularly.
* Deal promptly with phone, email, and other written communications to maintain a high level of professionalism.
* Build and maintain business relationships with clients and suppliers through a customer‐focused approach that enhances the organisation's reputation.
* Perform a predominantly office‐based, admin‐intensive role handling agendas, minutes, keys, and general correspondence. Work standard business hours Monday to Friday, and occasionally attend night meetings with Strata Managers to acquire knowledge.
About You
* High energy and the ability to juggle competing priorities.
* High school diploma or equivalent.
* Minimum of 2 years of experience in strata management or a related field.
* Strong organisational and time‐management skills.
* Excellent written and verbal communication skills.
* Ability to work independently and as part of a team.
* Strong attention to detail and accuracy.
* Proficient in Microsoft Office and other relevant software.
Benefits
* Hybrid/Flexible working options.
* Inclusive working environment.
* Ongoing education and learning opportunities.
* Employee Assistance Program.
* Salary sacrifice Novated lease options.
* First Aid & Mental Health First Aid Officers on site.
* Wellness leave.
* Employee referral program.
* Recognition and reward events.
* Annual flu shots.
* Birthday leave.
Desired Skills & Experience
Short‐listed candidates will be contacted for a phone screen followed by a face‐to‐face interview. The final stage includes a psychometric assessment, criminal background check, and reference checks.
Equal Opportunity
We believe in nurturing a diverse and inclusive workplace. As an equal‐opportunity employer, all candidates will receive consideration without regard to race, religion, gender identity, or age. Applicants must be legally entitled to work in Australia.
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