Branch Customer Advisor – Banking – Aitkenvale
You will be the first point of contact for customers, helping them with account opening, loans, banking transactions, and showcasing digital solutions.
The Hours (5 days per week)
* 8:30am – 4:30pm (Monday, Wednesday, Friday)
* 9:00am – 4:30pm (Tuesday)
* 9:00am – 5:15pm (Thursday)
Responsibilities
* Support the NAB Aitkenvale branch as the primary point of contact for customers.
* Identify and recommend suitable products and services such as account opening, unsecured lending, and banking transactions.
* Demonstrate Smarter Banking options (self‐service and digital) to make banking simple, easy and secure.
Qualifications
* Passion for delivering high‐quality, gold‐class experiences to a diverse range of customers.
* Team player with keen attention to detail, ensuring accurate and efficient transactions.
* Customer‐centric mindset with appreciation for inclusion and diversity.
* No previous banking experience required – full training provided.
Benefits
* Career development programs with upskilling and mobility opportunities.
* Access to banking and financial services discounts, including competitive rates and reduced fees on home loans, credit cards, and insurance.
* Extensive benefits and discounted offers on travel, fitness, events, and technology.
* Variety of leave benefits: parental leave, religious leave, special leave, sporting activities leave, and volunteer leave.
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