Title: General Manager Supply Chain
Location: Chadstone, Victoria, AU
About us
At Officeworks, we bring big ideas at low prices to life for our customers, team, communities, and stakeholders. Founded in 1994 in Richmond Victoria, with more than 170 stores nationwide, a digital platform offering over 40,000 products, a national call centre and a dedicated business solutions team supporting micro, small and medium-sized businesses start, run and grow, we help Australians work, learn, create and connect, wherever and however they choose to shop. From technology, office supplies and furniture to education, art materials and essential services like Print & Copy and on‐site or remote tech support through Geeks2U, we deliver easy, engaging and customer experiences every day. Our success is powered by more than 9,000 passionate team members. We are deeply committed to their safety, wellbeing, and career growth, while operating responsibly, giving back to the communities we serve through strong national and local partnerships, community fundraising, and a clear commitment to reducing our environmental impact and sourcing sustainably for the future.
About the role
Shape and lead a transformative supply chain agenda
We'reon the lookout for a visionaryGeneral Manager Supply Chain to spearhead the transformation of our end-to-end retail supply chain. This is more than a leadership role it's an opportunity to shape the future of how we operate, drive innovation, elevate performance and embed a truly high-performing culture across our network.
You'll be at the forefront of modernising our supply chain capabilities, reimagining the customer experience, and positioning the business for long-term, sustainable growth in an ever-evolving retail landscape. Reporting to the Chief Operating Officer and based in our Chadstone Support Office, you will lead and inspire leaders to build and sustain a high-performing team culture, driving strong engagement, accountability, and exceptional business outcomes.
And the timing couldn't be more exciting.
This year marks a major milestone as we launch our largest Supply Chain site in Redbank, Queensland, a significant investment in scale, technology, and innovation. This is a role where you can make a big impact, bring a large-scale, state-of-the-art operation to life and shape the future of our network.
As our General Manager Supply Chain, you will:
* Lead Supply Chain Transformation: Drive strategic initiatives to modernise supply chain operations, leveraging technology, automation, and data-driven decision-making.
* Champion Innovation: Identify and implement innovative solutions across planning, logistics, distribution, and inventory management to improve efficiency and agility.
* Build a High-Performance Culture: Lead, develop and inspire high-performing teams, fostering accountability, continuous improvement, and a results-driven mindset.
* Stakeholder Engagement & Influence: Collaborate closely with the Officeworks Executive Leadership team, commercial stakeholders, and external partners to ensure supply chain strategy is aligned with overall business priorities.
* End-to-End Operations Management: Oversee demand planning, warehousing, transport, and distribution to ensure seamless delivery and strong service outcomes.
* Performance & Continuous Improvement: Establish clear KPIs and operational metrics, driving cost optimisation, service excellence, and resilience across the network.
About you
You are an accomplished, commercially minded senior supply chain leader with a strong track record in shaping strategy and delivering end-to-end operational excellence across complex environments. You excel in leveraging data, influencing stakeholders, and leading high-performing teams to achieve cost, service, and efficiency goals. A forward-thinking and resilient change leader, you drive innovation, optimisation, and sustainable business outcomes. In addition, you will have:
* Proven senior leadership experience in retail supply chain, ideally within complex, high-volume environments.
* Demonstrated experience and passion for building and leading high-performing large teams.
* Strong track record of leading transformation and driving innovation initiatives.
* Demonstrated ability to influence and engage stakeholders at executive level.
* Deep understanding of end-to-end supply chain operations, including logistics, inventory, and planning.
* Strategic thinker with the ability to translate vision into execution.
* Commercially astute with a focus on delivering customer-centric outcomes.
If you are a visionary supply chain leader ready to drive transformation and make a lasting impact, we'd love to hear from you.
Our culture
If you're searching for an organisation that's truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let's make bigger things happen – for all of us! We celebrate our teams' uniqueness by offering genuine team member benefits to the Officeworks family:
* We're all about giving you the flexibility you need to keep things balanced to suit your individual needs.
* Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
* Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
* Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family.
* We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs.
* Our Flexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia.
* Take advantage of outstanding learning and development programs to support your career growth.
* Explore fantastic career opportunities across the broader Wesfarmers Group.
At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for our team. We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.
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