Post Placement Support Officer - Employment Services
Posted: 21/05/2026
Closing Date: 19/06/2026
Job Type: Permanent - Full Time
Location: Shepparton
Job Category: Community Services and Development
Job Description
Want a role where you actually see the impact of your work every single day?
At MADEC, we don't just help people into jobs - we support them to stay there, grow, and build a better future. We're looking for a Post Placement Support Officer to join our Shepparton team and play a key role in creating long-term employment success stories across the Goulburn Valley.
Why Shepparton?
Shepparton is a vibrant regional hub with strong industries across agriculture, food processing, warehousing, and manufacturing — meaning real opportunities for our participants and strong partnerships with local employers.
About the Role
As a Post Placement Support Officer, you'll support participants after they've secured employment — helping them settle in, overcome challenges, and stay employed long-term.
You'll also manage employment outcomes and claims, making sure everything is compliant, on track, and contributing to strong site performance.
What You'll Be Doing
* Provide ongoing, tailored post-placement support
* Conduct regular check‐ins to keep participants on track
* Identify challenges early and step in with solutions
* Re‐engage and re‐place participants if needed
Working with Local Employers
* Build strong relationships with Shepparton employers
* Support workplace integration and performance
* Mediate issues and keep placements on track
* Coordinate wage subsidies where relevant
Outcomes & Compliance
* Manage post‐placement and outcome claims
* Ensure documentation is accurate and audit‐ready
* Monitor hours and intervene where outcomes are at risk
* Collaborate with internal teams to maximise performance
* Work closely with Job Coaches and site teams
* Contribute to performance discussions and improvements
* Share insights to improve participant outcomes
What You'll Bring
* Strong people skills — you build trust quickly
* A proactive, solutions‐focused mindset
* Great time management and attention to detail
* Ability to work with diverse participants and stakeholders
* Comfortable working with data, targets, and compliance
* Current Driver's Licence
* National Police Check
* Working With Children Check (or willingness to obtain)
* Certificate IV in Employment Services
Who we are
MADEC is a not‐for‐profit organisation with over 50 years of experience supporting individuals experiencing disadvantage. Through our Employment Services, Education & Training, Labour Hire, PALM Scheme, and Indigenous Programs, we create pathways to sustainable employment and stronger communities.
Why Join MADEC?
* Make a genuine difference in the Shepparton community
* Join a supportive, values‐driven team
* Be part of a growing organisation with strong purpose
* Play a key role in long‐term employment success — not just placements
Ready to Apply?
If you're passionate about helping people not just get jobs, but keep them and thrive, we'd love to hear from you.
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