Insurance Support Professional
We are seeking a skilled support professional to assist in providing administrative services to account brokers.
This role involves working with a hybrid team, balancing remote work and office time, to provide exceptional client service and support their insurance needs.
* Providing administration support to Account Brokers regarding client insurance/risk needs
* Communicating with clients via phone, email, and face-to-face meetings to support their insurance needs
* Participating in insurance policy pre-renewal, renewal, and post-renewal activities, including drafting quotations, endorsements, certificates of currency, cancellations, and creating renewal reports
* Preparing, lodging, and invoicing insurance policies in an accurate and timely manner
* Attending client meetings and working on tender processes, client renewals, claims, and other insurance broking duties
* Managing key stakeholder relationships with Senior Brokers, Underwriters, Client Executives, and Client Managers
* Enhancing the client experience through outstanding customer service
This opportunity offers a chance to learn and grow alongside talented professionals in the industry, with opportunities for professional development and career progression.
To succeed in this role, the ideal candidate should have:
* Experience supporting Senior Brokers with their client accounts
* Client service, underwriting, claims, or insurance broking experience
* Experience across general insurance products
* Tier 1 insurance qualification or willingness to achieve this qualification upon commencement
* Strong communication, problem-solving, and analytical skills
* Excellent attention to detail
* A desire for professional development through ongoing training
A comprehensive benefits package, flexible working arrangements, and opportunities for continuous learning and growth make this a highly attractive opportunity.
We value diversity and inclusion in our workplace and encourage applicants from all backgrounds to apply.