We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Team Member.
About the Role
This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and supporting store operations. As a Customer Service Team Member, you will be responsible for:
* Cash handling and processing transactions accurately and efficiently
* Providing excellent customer service through effective communication and problem-solving skills
* Supporting multi-channel fulfilment, including answering phone calls and responding to customer enquiries
You will work closely with the team to ensure that customers receive a positive experience and that store operations run smoothly.
What We Are Looking For
To succeed in this role, you should possess:
* A strong customer focus and commitment to delivering exceptional service
* Excellent communication and interpersonal skills, both verbal and written
* The ability to work effectively in a fast-paced environment and adapt to changing situations
In return, we offer a competitive remuneration package and opportunities for career development and growth.
Benefits
We believe in investing in our employees and providing them with the tools and resources they need to succeed. Some of the benefits of working with us include:
* A supportive and collaborative work environment
* Ongoing training and development opportunities
* A competitive salary and bonus structure
We are committed to creating a workplace that values diversity and inclusion, where everyone feels valued and respected.