Lodge Operations Manager
Deliver exceptional guest experiences by overseeing daily lodge operations.
This key role plays a vital part in supporting team members, ensuring smooth lodge operations, and exceeding service standards.
The ideal candidate will have previous supervisory experience in hospitality or tourism, excellent communication and organisational skills, and a manual driver's licence.
Key Responsibilities:
1. Guest Experience: Exceed guest expectations through proactive service delivery.
2. Team Support: Collaborate with front-of-house, housekeeping, and kitchen teams to achieve seamless lodge operations.
3. Staff Coordination: Assist with onboarding, training, and day-to-day coordination of lodge staff to ensure effective team management.
4. Administration: Manage administrative tasks, including stock control, scheduling, ordering, and invoicing to maintain accurate records.
5. Operational Support: Provide hands-on support across departments to deliver high-quality services.