* Full Time Fixed
Term Parental Leave Cover until 4 February
2026
* Salary from
$78,348 to $82,556 per annum plus
superannuation
* Join our
passionate Library Services team and have a positive impact on
our community
About
the Role
You will be
responsible for:
* Delivering excellent
customer service to the community;
* Presenting a wide
variety of library programs;
* Responding to a wide
range of customer information needs and requests;
* Adherence to City and
service unit systems and processes
This is a
full time fixed-term position to cover parental leave until 4
February 2026 with the possibility of extension.
About
You
We are seeking
an experienced customer service professional with strong knowledge
and expertise in information systems and technology. As a
collaborative member of the Library Services team, the position
contributes to the smooth operation of the library.
Our ideal
candidate will be an adaptable and experienced customer service
professional, passionate about delivering high quality service
outcomes to the community. You will thrive working in a dynamic
organisation.
Previous
experience working in a library is not an essential requirement;
however, you should have a good understanding of digital literacy
and platforms and the ability to provide technical assistance and
education to others.
As such, you
will be able to demonstrate through your resume and covering letter
that you meet the following capabilities:
* Relevant
experience in a similar customer service role;
* Ability
to work autonomously and in a team environment;
* Ability
to communicate with and serve all customers with skill and
enthusiasm;
* Ability
to assist with the creation of programs and be responsible for
the delivery of programs in the library; and
* Ability
to troubleshoot issues and educate customers on a wide range of
technical and digital applications associated with library
services,
Work
Local
With 56% of our
workforce living locally, working at the City of Wanneroo
isn't just about cutting your commute. This role is a genuine
opportunity to contribute to the community you call home. This is
work with real purpose, where you will see the impact of your
efforts every day – in parks, streets and services around
you. It's a meaningful way to give back and shape the future
of your City.
The City of
Wanneroo is a diverse, community-focused organisation where your
work makes a real impact, not just for our residents, but for the
people you work alongside. We're proud of our inclusive
culture and the many perspectives that shape it.
We strongly
encourage Aboriginal and Torres Strait Islander people to apply and
bring their voice to local government. If you value purpose,
collaboration, and a team that welcomes you for who you are,
you'll feel at home here.
Want
to apply?
If this sounds
like your next career move, we'd love to hear from you.
Apply with your resume and a cover letter (max 2
pages) telling us why you're a great fit.
Reference
Number:
Close
date: Thursday 20th November 2025
For further
information regarding the position visit the City of Wanneroo
website or contact Darren von Bergheim, Coordinator Library
Services on
Please
note:
• A
National Police Clearance (within 3 months) is required prior to
commencement.
• All
employees must declare secondary employment to manage any potential
conflicts of interest and fatigue risks.
•
Medical assessment may be required depending on the
role.
Attachments:
- PD-Library-Services-