About the Role
You'll be a key point of contact for clients and advisers, providing exceptional service through various communication channels.
Key Responsibilities
* Receiving inbound calls from colleagues and clients to resolve their queries efficiently
* Handling online chat and email enquiries in a timely manner
* Supporting with administrative tasks such as data entry and document management
* Drafting and distributing relevant communications to clients
* Fostering strong relationships and assisting with client onboarding
* Liaising with internal stakeholders to address client concerns
This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. If you're a people person looking for a challenging opportunity, this could be the perfect fit.
Besides delivering exceptional customer service, you'll also have the chance to develop your skills and knowledge in areas like administration, communication, and relationship-building.