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Supportive customer service associate

Griffith
beBeeSupport
Customer Services agent
Posted: 26 November
Offer description

Job Title: General Assistant - Tool Store

This role provides an opportunity to support the effective delivery of frontline class support by providing high-level customer service. The successful candidate will contribute to a positive learning experience for students, undertake general administration work, and assist with purchasing and organising tools, equipment, and materials.

The ideal candidate will have demonstrated experience working within a trade environment, using hand and power tools, and conducting minor repairs and maintenance. They will possess a positive attitude and a willingness to share their industry knowledge and support our students.

Key responsibilities include:

* Providing high-level customer service to support the effective delivery of frontline class support
* Contributing to a positive learning experience for students
* Undertaking general administration work, including purchasing and organising tools, equipment, and materials
* Assisting with manual handling activities and working to a roster as required

To be considered for this role, you must meet all essential requirements listed below.


Essential Criteria

* Demonstrated experience working within a trade environment or related work areas
* Demonstrated experience in all aspects of purchasing within a trade environment
* Demonstrated experience in use of hand & power tools, small machinery, and tool maintenance in a trade environment
* Demonstrated ability to work as a team member or with limited supervision
* Ability to address and meet focus capabilities as stated in the Position Description


Highly Regarded

* General capability with a demonstrated ability and willingness to stay on top of e-mail communications, timesheets, rosters, and other ad-hoc administrative tasks
* Demonstrated experience to follow WH&S instructions such as using correct PPE and following Safe Operating Procedures (SOP)
* Forklift license (or willingness to obtain)


Benefits

We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued. We offer a supportive and inclusive work environment that allows you to safely bring your whole self to work and connect with your community.


How to Apply

Please submit your current resume, certified copies of your qualifications if applicable, and response to the targeted questions when prompted in the application.

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