Customer Service Role Overview
This vital position involves handling customer service and coordination to support business operations, based in a coastal area.
As a customer service representative, you will be responsible for serving as the primary contact for customer inquiries, updating data in an administrative system, and providing estimates and pricing information.
The ideal candidate should possess commercial acumen, attention to detail, flexibility, and excellent communication skills. No prior experience with transportation logistics is required.
Key responsibilities include:
* Servicing customers through phone, email, or in-person interactions;
* Managing and maintaining accurate records within the administrative system;
* Coordinating with colleagues to resolve customer issues and concerns;
The successful candidate will have strong organizational and problem-solving skills, with the ability to work effectively in a team environment.
Benefits of this role include:
* Opportunity to work in a dynamic and growing industry;
* Chance to develop valuable customer service and administrative skills;
* Flexible working hours and a supportive team environment.
To succeed in this role, you will need to be a proactive and adaptable individual with a passion for delivering exceptional customer experiences.