Field Service Engineer Role
We are seeking a highly skilled and experienced Field Service Engineer to join our team. As a key member of our field service operations, you will be responsible for carrying out various tasks such as servicing, repairs, diagnostics, and commissioning to warranty and contract customers.
About the Job
* Work from home with daily appointments via a tablet device
* Visit customers with prearranged appointments to carry out a variety of work including servicing, repairs, diagnostics and commissioning
* Deliver excellent customer service and top-quality solutions
* Manage workload of daily appointments via a tablet device
Key Responsibilities
* Visiting customer properties to carry out various work mainly diagnostics and breakdowns but also emergency repairs to annual servicing
* Providing excellent customer service through effective communication
* Managing van stock by ensuring all old faulty parts and good stock for credit are returned as well as receive new stock delivered overnight and placed in their locations in the rear load space of your van
Requirements
* Domicile gas ACS certification or equivalent
* Full driving license
* Background in servicing, repair and maintenance of gas boilers
Benefits
* Bonus scheme
* Fully stocked VW Transporter van
* Pension scheme
* Up to five working weeks holidays
* Option to buy extra holidays
* Employee discounts
DE&I Statement
We believe that diversity, equity, and inclusion are critical to our success. We are committed to creating a workplace where every potential future employee feels valued, respected, and empowered to bring their whole selves to work.