Compliance Officer
Department: Office of Registrar of Community Housing
Department/Agency: Department of Communities and Justice
Location: Burwood, NSW, AU, 2134
Salary – GR7/8 $113,574 - $125,720 plus superannuation
Your role
The NSW Government is determined to make NSW a place where everyone has access to safe and secure housing, and where experiences of homelessness are rare, brief and non-recurring.
Homes NSW is a division of the Department of Communities and Justice. It brings together the housing and homelessness functions of the Department of Communities and Justice, the NSW Land and Housing Corporation, Aboriginal Housing Office and key worker housing functions from across government all under one roof.
In this role you will monitor, license, investigate or audit service providers to ensure compliance with relevant acts and regulations, which provide an externally controlled metric to ensure the people we serve get appropriate care and DCJ adheres to set requirements of service quality and ethical behaviour.
What you'll do
* Undertake the required compliance responsibilities, including independent end to end monitoring, licensing, investigation or auditing of external service providers in accordance with relevant acts and regulations.
* Undertake enforcement actions in consultation with senior staff, including issuing of compliance and penalty notices and preparing for court proceedings, such as evidence collection and court appearances.
* Prepare and provide comprehensive, evidence-based advice and recommendations, including reports, submissions, briefing notes, file notes and correspondence.
* Provide advice and recommendations to stakeholders to develop capability and understanding of legislative requirements and enable continual improvement in standards and service.
* Contribute to the development, evaluation and implementation of relevant initiatives, policies and guidelines to ensure continual improvement of programs, planning, policy and services provided.
* Identify and address potential systemic issues and themes by analysing data collated to provide input into changes to relevant procedure and/or policy.
What we're looking for
* Experience in compliance, investigations or audit functions within a government or service delivery context.
* Ability to assess risk, interpret complex information, and use data to drive decisions and continuous improvement.
* Clear and effective communication, both written and verbal, including the ability to prepare high-quality reports and briefings.
* Ability to engage and influence a wide range of stakeholders, including service providers and internal teams.
* Demonstrated commitment to ethical behaviour and delivering fair and balanced regulatory outcomes.
What We Offer
* A challenging and rewarding career
* Flexible, autonomous work environment
* Competitive pay and conditions
* Training and development opportunities to build and maintain capabilities
* Health & Wellbeing and Employee Assistance Programs.
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
Applications close Sunday 14 June at 11:59pm AEST.
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