Petstock Group is seeking a Customer Experience Petstock Support Lead in Melbourne. This full-time position focuses on supporting the Customer Experience Manager while leading a team of Customer Experience Support Advisors. You'll manage day-to-day workflows, ensure alignment with customer service principles, and handle customer feedback. Applicants should possess strong communication skills and relevant experience, especially in call centers or retail environments. A passion for pets is essential. Join us and make a real difference in customer experiences!
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