Job Description
An exciting opportunity has become available for an experienced Impairment Benefits (IB) Specialist to join a high-performing Workers Compensation team. In this role, you will play a key part in managing impairment assessments and supporting injured workers through a critical stage of their claims journey.
About The Role
As an IB Specialist, you will be responsible for managing end-to-end impairment benefit processes, primarily within the Second Entitlement Period (typically around the 130-week mark). You will work closely with internal stakeholders, medical professionals, and external providers to ensure timely, fair, and accurate outcomes.
Key Responsibilities
* Manage end-to-end impairment benefit claims and assessments
* Coordinate Independent Medical Examinations (IMEs) and review medical evidence
* Apply relevant legislation and guidelines to determine Whole Person Impairment (WPI) outcomes
* Liaise with internal teams, claimants, and external stakeholders
* Ensure compliance with regulatory requirements and service standards
* Provide technical guidance and support across the broader claims team
* Maintain accurate and up-to-date claim records
About You
* Previous experience in Workers Compensation, ideally within impairment or technical claims roles
* Strong understanding of relevant legislation and impairment assessment processes
* Experience interpreting medical reports and complex documentation
* High attention to detail with strong analytical skills
* Excellent communication and stakeholder management abilities
* Ability to manage competing priorities in a fast-paced environment
Benefits
We offer competitive remuneration, benefits, training, and career opportunities reflecting our commitment to improving the lives of our employees and communities.
Equal Opportunity Employer
DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the 'bring your whole-self to work' philosophy. This inclusive culture powers our results.
Accommodation of Special Needs
Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. DXC is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.
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