Job Overview
EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows us to continually invest in our employees ensuring a long-term career here at EML.
Responsibilities
* Process and manage payments accurately and efficiently to ensure the payments are received within required timeframes.
* Update payment records, prepare reports, and complete administrative tasks to keep our systems organised and up to date.
* Identify and resolve overpayments and underpayments to maintain financial accuracy and compliance.
* Coordinate travel and accommodation bookings for workers, employers, and providers when required.
* Build strong relationships with customers and colleagues by consistently demonstrating EML's values and behaviours.
Qualifications
* Experience in administration or data entry within a fast-paced environment, with a focus on accuracy and efficiency.
* Confident using Microsoft Word and Excel to complete tasks and produce quality work.
* Strong time management and organisational skills, with the ability to prioritise effectively.
* Adaptable and eager to learn, with a positive attitude towards change and continuous improvement.
Benefits
* Equal opportunity employer; diversity and inclusion are valued.
* Diverse and collaborative team culture.
* Flexibility to work from home to support work/life balance.
* Corporate wellbeing program with discounted health insurance and gym membership.
* Generous discounts from over 350 retailers through our RewardsHub program.
* Comprehensive learning and development opportunities.
* Access to support and counselling services via Employee Assistance Program.
* Companywide events to stay connected and celebrate success.
* Entitlement to annual company incentive scheme plus salary reviews.
* Up to 16 weeks paid parental leave, plus super.
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