Metro Sydney Court locations (Manly, Hornsby and Waverley)
Talent Pool to be created for Full-Time, Part-Time, Ongoing and Temporary roles within Court Services
Salary – Clerk Grade 3/4 base salary ($84,659 - $92,701) plus employer's contribution to superannuation and annual leave loading
The Recruitment Process
This recruitment is for Court Services locations within the Metro Region. Upon applying, you will be requested to nominate the working locations you desire. If you are successful in this recruitment and placed on the talent pool, you will be contacted regarding availabilities and opportunities in your nominated areas over an 18-month period.
The locations included in this recruitment are:
* Hornsby
* Manly
* Waverley
The role
Located in the courts, the Senior Client Services Officers will provide complex administrative services to meet statutory obligations and delivers high quality and professional services to clients. The role supervises staff and provides 'hands-on' training and guidance.
The role may require you to supervise a small team and effectively allocate resources to meet the Department's requirements. The role may be required to perform some quasi-judicial and procedural functions.
What you'll do
In this role, you will be responsible for:
* Providing complex and high-quality administrative services within a court location
* Liaising with a wide range of internal and external clients
* Preparing accurate court orders, reports and correspondence
* Supervising, guiding, training and providing support to a team
* Effectively allocating resources to achieve daily goals
* Managing complex inquiries and provide procedural assistance to clients and staff including researching, interpreting legislation, policy and court procedures
What we're looking for
The successful candidates will have the following characteristics:
* Ability to meet the demands of a high pressured and fast paced work environment
* Ability to react quickly to changing situations and make important decisions utilising strong problem-solving skills
* Experience managing, developing and motivating a team
* High level written and verbal communication skills
* Knowledge and demonstrated ability to apply relevant court policies/procedures
* Strong written and verbal communication skills
* Great time management and organisation
* A professional demeaner
* High quality customer service skills
* Efficient in technology
For more details on the role click here to download the role description.
Are you ready to join us?
Click apply, attach an up-to-date résumé (maximum 5 pages) a cover letter (maximum 2 pages) and answer the two targeted questions below with a brief outline on how you meet the requirements of the role:
Answer the below targeted question in the text boxes online:
Question 1 – Tell me about a time when you took action to provide quick and thorough service in response to a customers request or problem.
Question 2 – What approach do you take when training or supervising a new member of your team to ensure your training is effective?
We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.
Applications close Sunday 31 May 2026 at 11:59pm AEDT.
You may be required to complete tasks for the recruitment process at staggered times, so please monitor your inbox / junk folder for communication. All correspondence will be sent to the email on your candidate profile.
Got a question?
If you've got a question about applying or require an adjustment in the recruitment process, please, contact Maren Heldt at .
For more information about the role or what it's like to work for DCJ, please contact the hiring manager Gavin Burgess at
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
To find out what DCJ are doing to build an inclusive and diverse workforce, visit our careers site.
Other Information
A Talent Pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
Thank you for your interest in this role. We look forward to receiving your application.