Job Overview
Achieving mastery in our Broker Academy Manager role involves delivering a structured weekly training schedule as part of the Lendi Group Graduate Programme.
Key Responsibilities
* Systems usage and process enablement
* Customer qualification & core sales skills
* Risk analysis & lender presentation
* Compliance & Customer Experience
* Developing GROW/Coaching plans drives performance improvements through one-to-one coaching sessions.
* Fostering a cooperative, diverse, and inclusive work environment relies on effective relationship management.
* Building strong relationships with Sales Leaders, Franchisees, and key stakeholders is crucial for success.
* Clear communication strategies are vital for delivering successful training programs.
* Utilising data analytics to track performance enables optimisation of key metrics.
* Integrating innovative learning solutions, including AI and gamification, maximises broker performance and revenue.
* Aligning training with business objectives ensures that brokers are equipped to perform at their best.