Role Overview
The purpose of this position is to ensure the efficient and accurate management of accounts receivable and credit processes.
Key Responsibilities
* Managing client and trade accounts within agreed timeframes.
* Investigating, resolving, and recovering outstanding debts in a professional manner.
* Liaising with internal and external stakeholders to maintain strong working relationships.
* Identifying and escalating potential financial risks including fraud or financial abuse.
* Supporting continuous improvement in collection practices aligned with regulatory requirements.
Required Skills and Qualifications
* Minimum 3 years' experience in credit, accounts receivable, or collections.
* Strong attention to detail with the ability to prioritise and meet deadlines.
* Excellent verbal and written communication skills to manage sensitive customer issues.
* Sound problem-solving skills with a proactive approach to resolving disputes.
* Experience using accounting/finance systems.
* Degree in Finance, Accounting, or related discipline.
A successful candidate will possess excellent analytical and organisational skills, with the ability to work effectively in a fast-paced environment.
Working Requirements
* Undertake a Fit2Work National Criminal History Check.
* Hold or be willing to obtain a Blue Card and NDIS Worker Screening Check.