Senior Manager, Development and Digital Products
Join to apply for the Senior Manager, Development and Digital Products role at NSW Department of Communities and Justice
Senior Manager, Development and Digital Products - NSW Trustee and Guardian
* Temporary full-time vacancy – up to 12 months with possibility of extension.
* 35 hours per week.
* Location: This role is based in Sydney. Flexible and hybrid working options available.
* Clerk Grade: 11/12. Base salary $149,739 to $173,174 p.a. plus super and annual leave loading.
This is an opportunity to join a growing enterprise delivery capability driving some of the organisation’s most significant and high-impact initiatives. You will shape how business needs are translated into effective solutions, while embedding robust governance, delivery frameworks, and best-practice methodologies that enhance our ability to deliver complex, strategically important projects.
About Us
At NSW Trustee and Guardian, our purpose is to support the rights, welfare, and interests of the people of NSW. Whether we are writing a Will, acting as an executor, attorney, trustee, guardian, or financial manager, we are here for critical moments in our customers’ lives.
Our commitment to diversity
Our workplace reflects the diverse community we serve. We encourage applications from all backgrounds, experiences, and abilities.
About The Team
The Information and Technology team delivers secure, modern, and efficient digital services by maintaining robust technological infrastructure, developing and supporting critical business applications, and leading strategic technology initiatives aligned with the organisation’s objectives.
About The Role
This is an exciting opportunity to lead a team and drive digital innovation. The Senior Manager, Development and Digital Products reviews, analyses and develops the organisation’s business intentions, services, processes and information needs to identify changes that lead to business improvements.
* Provide advice about the feasibility and suitability of proposed solutions to optimise business performance by providing plain language advice on technical issues to non-technical audiences.
* Lead and manage a team to provide customer focused services through the development of platforms and products.
* Facilitate strong working relationships with key stakeholders to support collaboration, the exchange of information and issues management to build on existing relationships and influence outcomes.
* Work with key stakeholders to define business requirements and trends to enable informed business decisions and service level improvements.
* Assume technical responsibility for all stages of the software development process to ensure compliance with application development standards and achievement of documented requirements.
* Design and execute acceptance testing to improve the quality and reduce operational risk of the developed application.
* Provide on-going 3rd level support of developed applications to reduce the impact of application defects and related incidents.
About You
* Extensive experience in Microsoft Dynamics CRM and Microsoft Power Platform.
* Experience in leading a team and working as part of a Divisional leadership team.
* Knowledge and experience in digital transformation.
* Strong communication skills to confidently collaborate with a diverse range of customers, colleagues, and senior management.
* Positive “can-do” attitude and be a proactive leader that enjoys delivering on large, complex objectives in a changing environment.
* A ‘Secure by Design’ mindset.
What We Offer
* Work-life balance with flexible work options.
* Various leave options.
* Career development including study leave and acting opportunities.
* Access to Fitness Passport and employee assistance program, and annual flu vaccinations.
How To Apply
* Complete the online application via IworkforNSW.
* Submit a resume (maximum five pages).
* Submit a brief cover letter (maximum two pages) outlining your skills, experience and suitability.
Applications close 11:59pm, Monday 6 October 2025.
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