Job Description
We are looking for a Part‐Time (30 hours per week) Food & Beverage Attendant to join our evening team. You are responsible for providing great food & beverage service to all our guests across all of our F&B spaces, Restaurant, Bar, Room Service & Conferencing. Your friendly, welcoming and efficient manner will ensure we keep our promise to our guests of friendly and helpful service throughout the hotel.
Responsibilities
* Explain the menu to guests, assisting those with special dietary needs or preferences as well as providing suitable assistance when recommending beverages
* Chat and engage with our guests during dinner service or event
* Serve drinks from the Bar or deliver to table
* Deliver room service orders
* Order and deliver food and beverage orders
* Liaise with the Kitchen on special requests or delayed meals
* Clear and reset tables and ensure service areas are clean and tidy
* Assist the kitchen with dishes and cleaning
* Maintain standards of hygiene for food handling and presentation
* Assist with Conference & Events, room set‐up or pack‐down or working an event
Qualifications
* The ability and flexibility to work a rotating roster for evening shifts (need to be available for a 2.30pm start) and weekdays, weekends & public holidays
* Your Responsible Service of Alcohol (RSA) Certificate
* A friendly, customer focused attitude with the strive to provide Total Customer Satisfaction
* Initiative to ensure that interactions with our customers are positive and efficient
* Previous customer service or hospitality experience
* Confidence in liaising with various internal and external clients
* A high standard of grooming and presentation
* MUST have full working rights within Australia
In return for your commitment, we will provide you with a fantastic career, training opportunities, excellent working conditions with a supportive and fun team. In addition, you will have access to exclusive hotel discounts worldwide.
You will be employed under the Hospitality Industry General Award, Food & Beverage Grade 2. Pay rates for Grade 2 are Monday to Friday $32.31, Saturday $38.78 & Sunday $45.24.
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