About the Position:
Coolum Beach Dental is seeking a highly organised and proactive Front Office Coordinator to join the team on a Part Time basis.
In this role, you will be the first point of contact for our patients and visitors, ensuring a positive experience and smooth operation of our front office. Our team is committed to delivering high-quality patient care and ensuring a positive experience for both patients and staff.
Step into our modern, 5-chair practice where teamwork, support, and great vibes come standard. You'll be part of a dynamic crew that's all about delivering top-quality, patient-focused care — from regular check-ups to advanced treatments like implants.
Key Responsibilities:
* Patient Care: Assist with patient management, including greeting patients, preparing them for procedures, and ensuring their comfort.
* Operational Excellence: Ensure smooth day-to-day operations of the practice, including adherence to health regulations and industry standards.
* Patient Relations: Address patient inquiries and concerns, ensuring a high level of satisfaction and addressing any issues promptly.
* Front Office Administration: Manage office supplies, coordinate office functions, and assist with day-to-day administrative tasks.
* Coordination with Clinical Team: Work closely with dental hygienists and assistants to ensure that patient care is delivered efficiently and timely. Assisting the Dentist at ad hoc times
* Compliance: Adhere to all safety and infection control protocols, as well as regulatory requirements in the dental practice.
What we can offer you:
* Competitive hourly rate
* Varied role
* Opportunity to make a difference
* Access to our Employee Assistant Program
* Unlock exclusive discounts and cashback offers on the Swag App
* Certified Great Place to Work two years in a row 2024 & 2025
What do you need to succeed?
* Experience as a Front Office Coordinator—you may have Cert III or IV in Dental Assisting, but most importantly be capable of working closely with a team and a willingness to continue to learn
* A bright, engaging personality, with enthusiasm and commitment
* A team player. You will help us deliver the best patient care whilst working with our talented dentists delivering quality dental solutions and fantastic value
* Attention to detail
* Ability to multitask, prioritise tasks, and manage time effectively in a fast-paced environment
What's Next:
If you're excited about the opportunity to help us grow, we'd love to hear from you. Applications will be reviewed as they come in, so don't hesitate—click APPLY NOW!
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