Job Opportunity
We are seeking a Technical Writer with Expert Level skills to join our team.
* Responsibilities will include producing and developing user documentation for products, creating content that enables customers to access information when needed, promoting self-support, and product maintenance.
About the Role
The ideal candidate will have excellent research and planning skills, with the ability to analyze user needs and organize information accordingly. They will be able to write, edit, and present clear and concise information according to set standards.
Key Responsibilities
1. Research, plan, organize, and develop user documentation including manuals, getting started guides, software help, tutorials, and video demonstrations.
2. Collaborate with teams to clarify technical issues and liaise with subject matter experts.
3. Analyze user needs and organize information accordingly.
4. Write, edit, and present clear and concise information according to set standards.
5. Maintain ownership and management of technical documentation version control and customer accessibility.
6. Work with translators and other external agencies as required.