The Credit Officer is responsible for managing Hoshizaki Lancer's customer receivables, ensuring timely collections, processing customer credit applications and support compliance with internal financial controls and credit policies. The role contributes to cash flow integrity, accurate report and audit readiness while working within established procedures and escalation frameworks. This role also assists in end of month accounting and support of other key functions within the finance team. This is a part time position for 25 hours per week, ideally spread over Monday to Friday.
Key Performance Indicators
* Customer payments allocated within 24 hours
* Minimal unreconciled AR balances at month
* Debtor Days (DSO) maintained within agreed targets
* Ongoing reduction in aged debt
* Credit applications actioned within 48 business hours of receipt
* No material breaches of AR or credit compliance procedures
* Zero or minimal audit findings relating to AR and credit processes
* Timely and accurate AR and compliance reporting
Knowledge, Skills and Abilities
* An understanding of all aspects of credit and collections, including account maintenance and reconciliation, collection of past due accounts and credit analysis
* Demonstrate professionalism through positive, cooperative and customer relationship building attitude
* Must be able to take initiative and work with minimal guidance
* Excellent communication, verbal, written and interpersonal skills
* Experience working with ERP & CRM systems like Infor LN, SAP or Salesforce etc.
* High degree of accuracy and attention to detail
Educational and Experience
* Minimum 3 – 5 years' experience in an Credit Officer role with significant accounts receivable experience
* Experience using Microsoft Office Suite
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