Key Responsibilities
* Customer Service: With your friendly and engaging personality, ensure all customers are warmly greeted and are provided guidance to the store's areas and inform of any specials. Also provide assistance to those who are donating items and to community members referred to the store for material aid support.
* Point of sale: Bring your attentive and patient service to assist with sales transactions, answering customer enquiries in store and over the phone.
* Displays and merchandising: With the guidance of the store manager, ensure items in the point of sale area are displayed attractively and safely with clear thoroughfares.
Qualifications and Skills (desired/required)
Experience in retail, point of sale systems and customer service preferred but not mandatory as volunteers are always supported with on the job training.
Background check requirements
Background checks play an important part in our commitment to being a safe organisation. Where an applicant has disclosable history, the selection process includes a fair assessment and a risk management approach. Collection of personal information is handled per our privacy and confidentiality policies.
Time Required & Commitment
As agreed with manager
Development opportunities with this role
This role will give volunteers an opportunity to develop skills and build experience in retail practices and dealing with customers
Equal Opportunity Employer
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.
We value Integrity, Compassion, Respect, Diversity, and Collaboration.
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