Job Overview
Join us and unlock your career potential.
As an IT Systems Analyst at DHL, you will play a crucial role in supporting our transport systems to deliver excellence. As the first point of contact for internal and external stakeholders, you will provide systems support across our Transport business. Working within our fast‑paced, time‑critical team environment, you will have the autonomy to make decisions and develop professionally. Your duties and responsibilities will include:
Responsibilities
* Provision of 2nd level systems user support for all transport related systems including portal issues, data failures, track and trace, consigning, finance and billing
* Delivering critical support to ensure customer expectations and SLA's are met
* Analysis and reporting of systems and procedures
* Analytical problem solving and system planning; identifying operational efficiencies and opportunities for improvement
* System set up and onboarding of new customers
* Ad hoc projects
Please Note DHL Internal applications close on (21-Oct-2025).
About DHL Supply Chain
DHL Supply Chain is a Great Place to Work. DHL Supply Chain is a division of the DHL Group, the world's leading logistics company. We provide customised transport, logistics and supply chain solutions to a diverse customer base. Our commitment to innovation, efficiency, and sustainability helps us deliver excellence in logistics and supply chain management.
By joining DHL Supply Chain, you are joining a company that offers limitless opportunities to grow. We're proud of our supportive work environment where employees are given the tools and training they need to learn, grow, and succeed. Beyond our impressive culture, we also offer our employees:
Benefits
* A world class training program to expand your skillset and propel your career to new heights
* Annual bonuses and merit reviews to ensure you are rewarded for your contribution to our success
* Staff engagement opportunities including volunteering opportunities, site events, competitions and our Go Teach, Go Help and Go Green programs
* Employee of the month and employee of the year recognition
* Access to Perk-Box, our employee reward program, along with exciting staff discounts at many of our household-name customers
Qualifications & Expectations
* Tertiary qualifications in Business, Transport, Statistics or similar (desirable)
* Previous Transport System skills and experience
* Developed transport, operational, or warehouse knowledge and experience in logistics and supply chain processes
* Support or Help Desk experience
* Working knowledge of system, network and data base set-ups
* Systems administration background
* Strong analytical & problem‑solving skills
* Advanced MS Office, including MS Excel and MS PowerPoint
* Effective written and verbal communication and influencing skills
* Salary package $76,500 to $84,000 base + superannuation
If you are a dynamic and results‑driven professional with a passion for transportation systems, we would love to hear from you. Apply now and find out why DHL was voted a Great Place to Work.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Information Technology
* Transportation, Logistics, Supply Chain and Storage
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