Introduction
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of partnership—and that's exactly what you'll find here. We're a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you'll play a vital role in helping businesses and individuals move forward with confidence. Here, you'll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you're here, you're part of something bigger. You're part of a team that shows up, stands together, and leads with purpose.
Overview
About Us
Gallagher Bassett is Australia's largest Third Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.
Gallagher Bassett (GB) has offices all over Australia located in Brisbane, Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, employing over 2,000 staff.
GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance!
The Opportunity
An exciting opportunity exists for a motivated and experienced Business Development Manager to join our team in Melbourne!
As a Business Development Manager, you will be responsible for developing new partnerships with insurers, brokers and all key stakeholders, to accelerate growth for our VIC Workers Compensation business.
With strong growth ambitions, we are seeking a candidate who brings an established network within the personal injury sector of the insurance market. This role will give you the opportunity to work within an organisation where decisions can be made quickly and locally and supported by an Executive team strongly focused on growth.
Key Responsibilities
You will add value to Gallagher Bassett across the following:
* Generating new and profitable business relationships utilising your existing network.
* Maintaining a pipeline of solid new business leads and managing them through to conversion and onboarding.
* Developing your personal brand and credibility within the insurance market.
* Providing comprehensive guidance to clients who have complex requirements.
* Comfortable negotiating with clients and stakeholders across all organisational levels (e.g. Senior Executives and Directors).
Requirements
* Business development and relationship management experience gained within the insurance, personal injury or broker market.
* Demonstrated ability to develop B2B relationships and create new partnerships.
* A sound understanding of claims management principles and related regulatory requirements.
* Well connected with sufficient networks and existing relationships.
* Sound understanding of the workers compensation insurance market.
* An innate understanding and passion for sales and growth.
* A background in the management of multiple large opportunities through a pipeline and ability to convert these opportunities.
* Acute commercial and business acumen skills.
* Experience using Salesforce.
Benefits
* An extensive Staff Benefits Program that incorporates a wide range of discounts.
* Opportunities for ongoing education and development.
* Service recognition awards.
* Employee assistance program for yourself and immediate family members.
* The opportunity to work for a company that gives back to the community through our Workplace Giving and Gentle Bear Program.
* 2 paid volunteer days per year.
* Paid parental leave.
Eligibility & Application
To be considered for this opportunity you must have right to live and work in Australia when applying.
Agency applicants will not be considered for this role.
Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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