Primary Location NSW - Rockdale.
ConnectSydney is a joint venture of ServiceStream, Boral and Johnson Controls, in partnership with Transport for NSW (TfNSW), entrusted with the management of the Harbour Zone. Our responsibilities include routine maintenance, strategic enhancements and specialised projects designed to strengthen Sydney's transport infrastructure.
Key Responsibilities
* Manage the outwardly-facing community inbox and assign actions to team members for response
* Maintain data records for project communication and maintenance work
* Support the functionality of the wider Customer and Stakeholder team
* Update and maintain Consultation Manager recording and close out all interactions
* Organise distribution of collateral and information using traditional and digital channels
* Work closely with the Asset and Maintenance team to understand the network and team responsibilities
* Support research and survey programs to gain insights on Harbour Zone stakeholders, communities and customers
* Assist with the development of monthly data reporting
* Assist with TfNSW milestone weekly reporting requirements
* Seek to provide a high level of customer service to enhance the organisation's reputation and build goodwill
* Manage all data entry and record‐keeping relevant to the team function
About You
* Customer service experience is essential
* Exposure to the building / construction / engineering sectors is desirable
* Previous office administrative experience is desirable
* Highly organised and methodical
* Excellent attention to detail
* Excellent written and verbal communication skills
* Ability to juggle competing priorities
About Us
ConnectSydney is an equal‐opportunity employer that believes diversity of thought, background and experience strengthens relationships and benefits our people, clients and communities. We are committed to cultivating an inclusive and high‐performing culture where people thrive and are proud to bring their whole selves to work, inspiring a respectful and inclusive environment.
Benefits
* Growth – opportunities for career development across our business units
* Discounts – access to hundreds of businesses such as Woolworths, AirBnB, The Iconic, JBHI‐FI, DanMurphys, Bupa Health Care and Specsavers
* Novated leasing options
* Paid leave – parental, cultural, community service, study, corporate volunteering and purchased leave
* Culture – a workplace environment that values diversity and inclusion and celebrates excellence throughout the year
How to Apply
Please submit your interest via the apply button. You will be directed to create a profile on our system. If you have any questions or need reasonable adjustments to the recruitment process, feel free to email Talent.Acquisition@servicestream.com.au. ConnectSydney encourages applicants from all backgrounds, including Aboriginal and/or TorresStrait Islander people, people with a disability or neurodivergence, and those from the LGBTIQA+ community, veterans and other diverse groups.
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