Program and Experience Lead - East Maitland / RaymondTerrace
Location: Maitland, Cessnock & Hunter NSW
Work Type: Full Time
The Opportunity
We are seeking a dynamic and experienced Program and Experience Lead to lead our service delivery across the East Maitland and Raymond Terrace regions. This is a senior, autonomous role where you will play a pivotal part in shaping operational policies, managing significant projects, and ensuring service excellence. You will be responsible for transforming services into enriching experiences, leading with understanding to ensure both our staff and customers are equally supported. You'll bridge the gap between service delivery and corporate strategy, fostering a culture of respect, trust, and collaboration.
Why Join New Horizons?
We're committed to creating a workplace that supports your growth, work-life balance, and overall well-being:
* Impact: Make a real difference in the Hunter community by leading initiatives that improve lives.
* Autonomy: Enjoy a high level of independence in shaping how the organisation operates.
* Salary Packaging: Up to $15,900 annually—pay less tax and maximize your take-home pay!
* Entertainment Allowance: An additional $2,650 annually for dining, holidays, and more.
* Rostered Days Off (RDOs): Prioritize self-care with a monthly three-day weekend!
* Fitness Passport: Access to discounted gym and pool memberships for you and your family.
Your Role Will Involve
* Service Delivery: Overseeing program delivery, monitoring, and reporting within the Hunter regions.
* Leadership: Leading and mentoring teams of 10+ members, ensuring alignment with organisational standards.
* Project Management: Driving at least 3 significant projects within scope, budget, and deadlines.
* Compliance: Navigating complex regulatory requirements and successfully managing audits.
Your Ticket to Play
* Qualifications: A relevant Cert IV Disability or above.
* Regulatory Knowledge: Thorough understanding of compliance in human services and NDIS safeguarding standards.
Essential Checks
* National Disability Insurance Scheme (NDIS) Worker Check
* National Police Background Check
* Working with Children Check (WWCC)
* Valid and Current Driver's License
How to Apply
If you're ready to be a catalyst for positive change in the East Maitland and Raymond Terrace community, click 'Apply Now' to submit your resume and a cover letter specifically addressing the Ticket to Play. Send applications to:
#J-18808-Ljbffr