Job no: 500531
Work type: 12 months Temporary full time (until July 2027)
Classification: Band 5 $81,005 pa plus super
Categories: Administration & Support, Human Resources
About the role
In this role, you will provide administrative support and generalist advice and assistance for People and Culture matters covering the employee lifecycle including leave entitlements, benefits, employment conditions, recruitment, training and performance management.
Key responsibilities include
* Interpret and resolve first-contact enquiries from employees in a fast-paced shared services environment.
* Generate employment related letters for both internal and external candidates.
* Triage and elevate more complex HR enquiries and transactions to the Senior People Assist Advisors and Centres of Excellence to ensure the timely and effective resolution of complex issues.
* Assist in the preparation and processing of background checks including Reference Checks, Police Checks, WWCC, VEVO Checks.
About you
* Strong interpersonal skills and strong attention to detail along with a demonstrated ability to contribute to the team.
* Demonstrated success in an entry level administration support position.
* A strong customer focus, which influences all aspect work.
* Ability to define and refine processes, to streamline processes.
* Ability to manage and prioritise a mixed workload in a shared services environment.
* Ability to understand policies and procedures.
* Strong technical skills in MS applications, in particular Excel and Word.
* Preferred candidates will be required to undergo a National Police Check as part of the recruitment process (funded by the City).
Child Safety Responsibilities
We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our Child Safe Standards Management Policy.
Diversity and Inclusion
At the City we want a workforce that reflects the community we live in. We welcome and embrace everyone and support all employees to do their best work, have equal access to opportunities, and a just working environment. For this reason, we particularly welcome and encourage applications from First Nations people, people with diverse cultural and linguistic backgrounds, from the LGBTQIA+ community, people with disability and people of all genders, ages and diverse experience.
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