Job Opportunity: Customer Support Professional
Bidfood Toowoomba seeks a customer-focused and confident individual to serve as a representative in our Wilsonton branch.
This phone-based role requires strong communication skills, excellent time management, and the ability to multitask using various systems.
The ideal candidate will possess experience in delivering exceptional customer service, be able to manage multiple tasks efficiently, and maintain organized records in a fast-paced environment.
* Answer inbound calls and process orders accurately using internal software
* Build strong relationships with regular customers through effective communication and follow-up
* Respond promptly to customer emails and product inquiries
* Onboard new customers and assign them to sales representatives
* Collaborate with sales teams and managers to resolve customer service issues
* Maintain accurate and up-to-date records of customer interactions and product information
Key Responsibilities:
We are seeking an individual who is committed to delivering exceptional customer experiences. Key responsibilities include answering inbound calls, processing orders, building customer relationships, and collaborating with sales teams.
Requirements:
* Experience in providing outstanding customer service
* Excellent communication and interpersonal skills
* Able to multitask and prioritize tasks efficiently
* Strong organizational and time management skills
* Ability to work in a fast-paced environment
What We Offer:
As a valued member of our team, you can expect a dynamic and supportive work environment that fosters growth and development. Our company values its employees and provides opportunities for professional advancement.