We're looking for a Senior Finance Sales Consultant to drive loan conversions end-to-end, owning the customer journey from application to settlement, acting as the face of Driva, and closing deals while delivering a consistent 5-star customer experience.
Department: Sales & Services
Location: Sydney
What you will do
Sales & Customer Conversion
* Own high-intent, high-volume finance applications from assessment to settlement
* Lead discovery, objection handling, negotiation and closing
* Manage a high-volume pipeline to maximise conversion and volume of settlements
* Upsell warranty, insurance and aftermarket products as part of a seamless buying experience
* Act as the escalation point for complex cases and customer objections
Customer & Application Management
* Manage inbound and outbound customer communications (phone, email, SMS), providing clear product and process guidance throughout the journey
* Own CRM (Salesforce) case management, including document handling and application updates
Team & Cross-Functional Impact
* Support onboarding and training of team members
* Run projects, initiatives and experiments to lift team-level performance
* Partner closely with Credit and Settlements to deliver great customer outcomes
What you bring
* 4+ years of high-performance sales experience managing pipelines of 100+ qualified prospects, with track record of achieving and exceeding targets
* Expert objection handling, negotiation and closing skills
* Experience coaching junior sales agents highly desired
* Experience working in fast-paced, high-volume environments
* Strong communication, problem-solving and time-management skills
* Salesforce experience (2+ years preferred)
* Fintech or startup experience a plus
Benefits
* Hybrid Work Model: We'll support your commute with an allowance to cover travel expenses for in-office days. We'll also support your at-home work set up so you can thrive in both work environments!
* Thank You Days: Receive additional days off as a token of appreciation, with the number increasing each year, capped at 5 extra days annually.
* Wellbeing Days: Enjoy 2 wellbeing days off per year so you can take time off to focus on your mental health.
* Discounted Novated Leasing Package: Take advantage of our significantly discounted novated leasing package, reflecting our expertise in finance.
* Work from Anywhere: For up to 4 weeks per calendar year, you can combine a holiday with work, spend more time with family, or explore a new city.
* Accelerate your Career: Take your professional growth to the next level with a Learning and Development budget and paid learning days, ensuring you have all the resources you need to excel in your career.
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