Customer Service Representative Job Description
This is a retail sales consultant role where you will delight customers through outstanding customer service.
You achieve this by providing an exceptional in-store customer journey and empowering customers to identify the products and services they need to transform their telecommunications experience.
Key Responsibilities:
1. Deliver Exceptional Customer Experiences: Help customers find the right products and services that suit their needs, ensuring their time at our store is memorable.
2. Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
3. Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
4. Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
By delivering exceptional customer experiences, you contribute significantly to the success of our team. If you're passionate about helping others and staying up-to-date with the latest technology, this could be the perfect opportunity for you.
As a customer-focused professional, you will have the opportunity to work in a fast-paced retail environment, building relationships with customers and helping them make informed decisions about their telecommunications needs.
Our team is dedicated to delivering exceptional customer service and we are looking for someone who shares our passion for customer satisfaction.