Birtinya, Queensland 4575, Australia A$65,000 - A$75,000
Full-time Permanent Associate
Posted 29 Apr 2026
DescriptionReception / Administration Officer (Full-Time, In-Centre)
Sunshine Coast | Vitality Movement Centre, Birtinya. Join a growing Sunshine Coast clinic and be the first point of contact for our clients. Work alongside a supportive multidisciplinary team in a modern space. Full-time, stable role with opportunities to grow.
About the Role
We're looking for a Reception / Administration Officer to join our Sunshine Coast clinic.
As the first point of contact, you'll play a key role in creating a positive experience for every client while supporting the day-to-day operations of a busy allied health clinic.
You'll work closely with our clinicians and admin team to keep things running smoothly.
Key ResponsibilitiesReception & Client Experience
* Welcome clients and visitors in a warm, professional manner
* Manage incoming calls, emails, and enquiries
* Book and coordinate appointments across clinicians
* Maintain a calm, organised, and welcoming clinic environment
Administration
* Manage clinician diaries and scheduling
* Process payments, invoices, and billing enquiries (NDIS, Medicare, private)
* Support referral intake and direct enquiries appropriately
* Assist with client communications and documentation
* Maintain accurate records in systems such as Splose
* General admin including data entry, inbox management, and stock
About You
* Minimum 2+ years of previous reception, administration, or customer service experience required
* Confident using Microsoft Office and client management systems
* Healthcare, allied health, or NDIS experience highly regarded
You are:
* Friendly, professional, and approachable
* Highly organised with strong attention to detail
* Able to manage competing priorities in a busy environment
* Proactive and team-focused
* Someone who genuinely enjoys helping people
What We Offer
* Full-time, in-centre role at Vitality Movement Centre
* Supportive multidisciplinary team environment
* Ongoing training and development opportunities
* No shift work or on-call requirements
* Access to EAP and staff benefits
* Opportunity to grow within a developing Sunshine Coast service
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