About Us
Pay.com.au is one of Australia's fastest‐growing technology scale‐ups, trusted by businesses. We are expanding into the US under PayRewards.com, simplifying and supercharging the way businesses pay everyday expenses. Since 2019 we have been transforming business payments for companies from sole traders to large enterprises.
Why join us?
* Be part of an exciting Tech Scale‐up, with teams across Australia and the USA.
* Enjoy flexible working arrangements and a great work‐life balance.
* + Recognition such as 2025 People's Choice Award, FinTech Organisation of the Year finalist, Smart50 list 2024, Deloitte Tech Fast 50 Top 3, and Victoria State Champion.
* Grow your career in a culture that values creativity, innovation, collaboration and offers learning budgets.
* Enjoy a modern workspace with great coffee and collaborative spaces.
Sales Operations Manager
RevOps is the engine behind our growth, connecting sales, marketing and customer success, streamlining processes and turning data into actionable insights. As Sales Operations Manager you'll run the sales operating engine end‐to‐end, partnering with our Salesforce Platform team and Revenue Enablement to lift visibility, efficiency and performance.
Responsibilities
* Own pipeline hygiene and data quality across the sales function.
* Run weekly/monthly performance rhythms and surface actionable insights to sales leadership.
* Drive forecast accuracy through structured forecast calls and deal‐level inspection.
* Own sales reporting and dashboards in Salesforce and partner on commercial reporting in Tableau.
* Document the sales process and continuously improve ways of working across the lifecycle.
* Translate sales needs into clear requirements and raise well‐shaped Jira tickets to the Salesforce Platform team.
* Operate and optimise the sales tooling stack (e.g., Oliv, Aircall, Clay, Smartlead) and partner cross‐functionally with Enablement, Marketing and Finance.
About You
* 4+ years' experience in Sales Operations in a B2B environment (payments/fintech/SaaS a plus).
* Strong Salesforce reporting/dashboard skills and comfort gathering requirements for delivery teams.
* Comfortable working through ticketed change (e.g., Jira) and keeping stakeholders aligned.
* Commercial analytics capability (Tableau preferred) and a bias to action.
* Experience operating sales tools such as CI/telephony/outbound platforms (e.g., Oliv/Gong, Aircall, Clay, Smartlead).
Additional Information
Successful candidates will need to complete a National Police Record Check & Work‐Rights check. Candidates who require adjustments at any stage of the recruitment process are encouraged to let us know. We are committed to an inclusive and diverse recruitment process where everyone feels respected and supported.
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