Job Role:
Maintain a high standard of health records by ensuring accuracy, timeliness and compliance with established protocols.
* Accurately process and update patient information in electronic health record systems
* Scanning of health record documents to Scanned Health Record System (SHRS)
* Quality control and verification of scanned documents for integrity and authenticity
* Correct identified anomalies and discrepancies in SHRS
* Respond to queries and provide accurate patient information to internal departments and external organisations
* Maintain databases and ensure data accuracy and integrity
* Filing and storage management of health records
* Monitor and maintain health record tracking system for all record movements
* Liaise with secondary storage contractor for the retrieval and return of health records
Key Skills and Qualifications:
* Excellent communication and interpersonal skills
* Strong organisational and administrative skills
* Proficient in using email, web-based applications, Microsoft Office (Word and Excel) and electronic health record systems
* Demonstrated ability to work accurately and efficiently under pressure