SERVICE ONE is a Mutual organisation that supports its members by investing in local communities. We run several community projects, including the StreetBeat campaign and are the parent company of the franchise that operates local Community Bank branches, part of Bendigo Bank. We operate in the Capital region, Snowy Mountains, South Coast and Newcastle and we support local social enterprises through our partnership with The Mill House Ventures.
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This varied role is primarily the personal assistant to the CEO while also managing the office, meetings and providing other administrative support to operational activity. Every day will be different and will provide a new challenge.
Key Responsibilities
* Provide the highest level of executive support to the CEO including diary management, appointments, organising travel, maintaining and tracking work activities.
* Draft, review and edit correspondence, presentations and other documents on behalf of the CEO.
* Facilitate communication between the CEO and other team members, ensuring timely follow-up on action items and requests.
* Manage all aspects of the office, including any refurbishment work, ordering stationary, record-keeping, and other duties associated with day-to-day activity.
* Support meetings held in the Boardroom and organise refreshments where necessary.
* Take minutes at meetings as directed by the CEO.
* Provide support to events and project activity away from the office when required.
* Liaise and work collaboratively across the organisation and with external stakeholders.
* Take the initiative to identify areas for process improvement and implement solutions to enhance efficiency and effectiveness.
* Exercise sound judgment in dealing with confidential matters and maintain a high level of professionalism at all times.
* Execute all assigned activities accurately and in accordance with prescribed standard procedures within specified time frames.
Experience
* Proven experience in an Executive Assistant or Office Manager role.
* High attention to detail, proficiency in managing multiple tasks efficiently, and discretion in handling confidential information.
* Proactive approach to problem-solving, seeking out innovative solutions to challenges, and showing readiness to adapt to evolving needs.
* Good working knowledge of Microsoft Office.
* Must have an excellent standard of written and spoken English and rights to work permanently in Australia.
Please include a covering letter and resume in your application. Closing date is Sunday 16th November 2025.