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Reception and administration support volunteer

Melbourne
Australian Red Cross
Posted: 6 December
Offer description

Reception and Administration Support Volunteer – Milton, QLD
Be among the first 25 applicants. 6 days ago.
Why choose to volunteer with Red Cross
You can help improve lives and create a positive impact in your community.
It's an opportunity to enhance your skills & knowledge & gain new experiences.
You'll be helping Red Cross to support vulnerable people across Australia.
The program
The Queensland Community Mobilisation and Business Operations Team works to support members and branches in their communities to run essential services, raise vital funds and build social connection. The team also provides vital customer service and administrative support that underpins the client, volunteer and member experience at Red Cross.
The opportunity
For this role, you will need strong communication skills to engage with a diverse cross-section of the community, including Aboriginal and Torres Strait Islander peoples and individuals from culturally and linguistically diverse backgrounds. You should also have proven time-management and organisational abilities to coordinate administrative tasks, along with proficiency in MS Office, particularly MS Excel, or similar software. Your ability to use initiative as well as work as part of a team, and flexibility to work on a range of tasks will also be an asset.
Key responsibilities
Provide reception support by handling face-to-face enquiries, managing incoming calls, and directing messages.
Perform various administrative tasks such as data entry, managing mail, and maintaining accurate records.
Impact
As a volunteer, you will assist staff members in the Community Mobilisation and Business Operations Team with daily reception and administrative requirements to ensure clients, volunteers and members have a positive and rewarding experience.
Application requirements
Must commit to at least one shift per week on a regular basis.
Must list times and days of availability on the application form.
Duties performed during weekdays – business hours.
National Police Check (to be organised through Red Cross).
Hold or apply for a Working With Children Check (Blue Card).
Upload a copy of your CV.
Further information
Contact the Community Mobilisation and Business Operations Team on or email .
Thank you for considering volunteering at Red Cross.
Equity, Diversity & Inclusion
Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child-safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.
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