Coordinate Care, Connect Communities – Telehealth Admin Role!
Support a growing and innovative Telehealth service that's transforming access to healthcare across rural and remote communities. Play a key role in coordinating appointments, supporting virtual care delivery, and helping patients connect with specialist services—without the need to travel.
Job Details
* Position status: Permanent
* Position type: Full-time
* Occupational group: Administration
* Classification: AO4
* Workplace location: North West Qld
* Job ad reference: QLD/MI683159
* Closing date: 03-Jun-2026
* Job duration: Permanent, Full-time
* Contact person: Bronwyn Munokoa
* Contact details: 0484 048 347
About the Role
You'll provide high‐level administrative and coordination support to a fast‐paced and expanding service that connects patients in rural and remote communities with vital health care.
* Coordinate and manage telehealth services including appointments, referrals, waitlists, and videoconferencing support
* Provide high‐level administrative support including data management, reporting, and maintaining efficient systems and processes
* Contribute to service improvement and patient experience by supporting education initiatives, quality activities, and culturally responsive care
Benefits
* Tax savings through salary sacrificing options are also available.
* 4 weeks p.a. recreational leave with a 17.5% loading/bonus.
* Professional development opportunities: in‐house training, development and mentoring programs.
* Access to the Training, Education and Professional Development Incentive funds.
Requirements
* C Class Motor Vehicle Licence.
* Pre‐employment screening will be conducted for the successful applicant, including Criminal History checks.
* This is a VPD risk role and may require evidence of vaccination or immunity to: Hepatitis A/B, Measles, Mumps, Rubella, Varicella, Pertussis, and Tuberculosis.
* A period of probation may apply.
About North West Hospital and Health Service
The North West Hospital and Health Service (NWHHS) delivers public health services across approximately 300,000 square kilometres, supporting remote communities throughout North Western Queensland and the Gulf of Carpentaria. We are committed to promoting community wellbeing and providing high‐quality, accessible and effective healthcare for all.
* Unique locations
* Friendly communities
* Regional, rural and remote incentives
The lifestyle in Mount Isa is family friendly; it is a vibrant city with an outback community feel. You will fall in love with the natural splendour of the North West Queensland region, the experience of a rural/urban community and the opportunity to make a real and positive difference... and want to stay.
Mount Isa is a great place to live and work!
Interested?
Download the Role Description for further information and application / interview preparation.
Contact: Bronwyn Munokoa on 0484 048 347.
Applications close: Wednesday, 3 June 2026.
Further Information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Our vision is to be Queensland's leading HHS delivering excellence in remote healthcare to our patients, working as an integral part of the community. We are an equal opportunity employer.
#J-18808-Ljbffr