Overview
Western Work Force is an Australian owned recruitment company and a market leader in providing temporary, contract and permanent staffing solutions across various industry sectors.
Our client is a progressive materials handling company and a market leader in their field. They now have an opportunity for a Service Administrator to join their expanding team. The Service Administrator will provide and ensure a proficient, effective, and timely administrative service throughout the business.
Responsibilities
* Contact customers for service bookings.
* Process and follow up on customer orders, quotes and telephone enquiries.
* Ensure technicians' work schedules to attend customer service calls.
* Raise and manage purchase orders, invoicing and receipting.
* Document all customer information on the company database.
* Customer account management and accurate filing.
* Ad-hoc administration tasks as assigned.
* Data entry and generate weekly/monthly reports as required.
* Work closely with other members of the team to ensure a high-quality customer experience.
* Follow up delivery of goods ordered.
* Order stationery and uniforms as required.
Qualifications
* Previous experience in a similar administration role.
* Qualification in Business Administration is desired.
* Excellent verbal, written and interpersonal communication skills.
* Proficient in MS Office (Word, Excel, Outlook, PowerPoint).
* Ability to work in a fast-paced environment and remain calm under pressure.
* Reliable with strong attention to detail.
* Technical aptitude and willingness to learn new products.
What our client will offer
* Permanent, full-time position (Monday to Friday).
* Excellent working conditions with a supportive management team.
* Good team environment with a strong company culture and values.
#J-18808-Ljbffr