Job Description
This is an exciting opportunity to work in a strong rural sector-based business, providing exceptional retail service to customers.
* First point of contact for retail sales and enquiries;
* Receiving and storing of incoming goods;
* Order processing including point of sale and invoicing;
* Picking and packing of outgoing goods to customers and store transfers;
* Assist with stock control including inventory monitoring and stocktakes;
* Building excellent customer relationships;
* Champion safety and compliance requirements;
* General duties supporting the branch in the day-to-day operations.
About The Role
We are looking for an individual with proven customer service skills within retail and/or warehousing environments. Your main responsibilities will include:
* Providing exceptional customer service and being the first point of contact for retail sales and enquiries;
* Managing the receiving and storing of incoming goods;
* Processing orders, including point of sale and invoicing;
* Packing and dispatching outgoing goods to customers and store transfers;
* Assisting with stock control, including inventory monitoring and stock takes;
* Building positive relationships with customers;
* Ensuring safety and compliance requirements are met;
* Providing general support to the branch team.
Requirements
To be successful in this role, you will need:
* Cert III in Retail or minimum 2 years' retail or warehouse experience;
* Computer literacy: Basic level Microsoft Office (e.g., Outlook, Word, Excel);
* Well-developed interpersonal and communication (listening, written, and verbal) skills, including the ability to work with a diverse range of people;
* The ability to work successfully both autonomously and as part of a team;
* The ability to problem-solve, as appropriate to the role and responsibility level;
* Excellent customer service skills – the ability to build successful relationships and exceed customer expectations;
* A current valid driving license;
* A self-starter with the ability to work successfully autonomously as well as part of a team when required.
Benefits
As an employee of our company, you will enjoy:
* Flexible working arrangements;
* Career experiences and personalized development support;
* Employee Assistance Program;
* Wellbeing benefits, including vaccinations and discounted health insurance;
* $1,500 employee referral bonuses;
* Salary sacrifice to superannuation;
* Paid parental leave.
About Us
We are a leading agribusiness that has a diverse range of products and services brought to life by talented and hardworking people who are passionate about the agricultural industry.