CORE VALUES
Our five core values define our culture and guide how we work together. If they align with what you're looking for, we'd love to see your application.
* Commitment Dedicated to quality and excellence
* Motivation Driven by people, powered by possibilities
* Passion Doing what we love, every day
* Respect Valuing every hand that helps us grow
ABOUT US
Benara Nurseries is one of Australia's largest wholesale production nurseries, located on a 147‐hectare site in Western Australia. Established in 1963, we are a family‐owned company, now with four generations actively involved in the nursery. Combined, the owners have over 300 years of experience in producing plants for the horticultural industry.
We supply premium‐quality plants to landscapers, retailers, developers, and local government. Our success is built on strong values, dedicated people, and our commitment to excellence in plant production.
ABOUT THE ROLE Key Responsibilities in this role will include:
* Act as the primary point of contact for Benara Nurseries customers and visitors, delivering excellent customer service both over the phone and in person.
* Screen and direct incoming calls efficiently.
* Assist with boardroom bookings and meeting coordination.
* Respond to requests and queries in a timely and professional manner.
* Prepare and distribute correspondence, including memos, letters, and forms.
* Manage incoming and outgoing mail, including coordinating deliveries and couriers.
* Provide administrative assistance to the HR Manager and WHS Manager.
* Provide support to the Marketing team, including:
o Scheduling and publishing social media content
o Updating website content
o Maintaining and updating the CRM database
o General administration using Canva, Mailchimp, and the Shopify backend
* Provide general administrative support using Microsoft Word, Excel, and Outlook.
* Minuting meetings as required.
* Carry out other reasonable duties as required by management.
Skills and Experience
* Demonstrated experience in customer service and reception skills.
* Knowledge and experience of Microsoft Office applications (Word, Excel, Outlook).
* Exceptional organisational skills with an ability to manage competing priorities.
* Use of Canva, Mailchimp and Shopify would be an advantage.
APPLICATION REQUIREMENTS
Benara Nurseries is an Equal Opportunity Employer, and we encourage Aboriginal and Torres Strait Islander peoples to apply for this role.
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