Ideal Mix Concrete is a family-owned and operated concrete supply company servicing residential, commercial, and civil projects across South Australia. We are seeking a reliable and motivated Administration & Sales Support Officer to join our team and support our day-to-day operations.
This is a part‐time position with an immediate start available and potential to grow into a longer‐term/full‐time opportunity for the right candidate.
Working Hours
Approx. 6:30AM – 1:00PM, Minimum 4 days per week
This role suits someone who enjoys a fast‐paced workplace, can think quickly, and is confident communicating with customers, drivers, dispatch, and operations staff.
The successful applicant should be capable of working independently, following company procedures/manuals, and adapting quickly within a fast‐paced operational environment.
Responsibilities
* Answering incoming customer calls
* Taking and processing concrete sales orders
* Providing pricing to customers
* Processing customer payments
* Updating dispatch and communicating order details to operations staff
* General administration and customer service duties
* Accurately recording and relaying order information
Requirements
* Minimum 2 years' experience in the concrete or construction industry
* Fluent English communication skills (verbal and written)
* Strong phone manner and customer service skills
* Ability to multitask and prioritise during busy morning periods
* Existing product knowledge within the concrete/construction industry and ability to quickly learn company procedures and systems
* Strong attention to detail and accuracy
* Ability to handle urgent requests and last‐minute schedule changes professionally
* Ability to work in a fast‐paced environment and under pressure
* Team player with a positive attitude
* Good computer and organisational skills
* Reliable and punctual with own transport preferred due to early start times
* Availability for occasional additional hours when required
Previous experience taking concrete orders and coordinating dispatch information will be highly regarded. Accuracy and clear communication are essential due to the time‐sensitive nature of concrete deliveries.
Remuneration
Pay: From $25.00 per hour
Location
In person
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