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Mechanical service technician

Townsville
Vae Group
Posted: 27 November
Offer description

The Company
Established in ****, today VAE Group is one of Australasia largest commercial HVAC solutions companies with over 390 employees across 12 office locations in Australia, New Zealand and Papua New Guinea. Our growth and success are built on providing Smarter HVAC Solutions with a promise of 'Built in Certainty' every time.
With a reputation for delivering top-notch solutions, we thrive on teamwork, growth, and a little fun along the way. We pride ourselves in trust, integrity and our relentless focus on safety while fostering a strong people-focused culture.
What we offer
Company vehicle / car allowance
Electronic tablet
Mobile Phone
Uniforms
Referral bonus
Financial Wellness Programs
Discounted Private Health Insurance
Employee offers and discounts via our benefit platform - The VAULT
Hands on training and development through great projects
Flexible Working Environment
Great team culture – team sports, regular social activities, family friendly
Strong Safety Focus
Employee Assistance Program (EAP) – immediate family included
The Role
Reporting to the Customer Account Manager and based in Townsville, the Mechanical Service Technician / Electrician will be responsible for performing hands on complex installation and maintenance to all HVAC systems and working on various ongoing and upcoming jobs in the NQ or Townsville region.
Some of the key responsibilities will include
Conduct detailed inspections of buildings / sites
Diagnose and rectify electrical or control faults in HVAC systems and components
Plan general electrical maintenance and repair work as required
Install refrigerant pipe work, flow controls and accessories
Provide quotations for service job or installation works
Provide technical support as required
Develop strong relationships with customers
What makes you stand out
Successful candidate will demonstrate their experience in HVAC service, an understanding of the challenges of working in a dynamic and fast-growing business, and the following attributes :
Dual Trade Electrician / Refrigeration Mechanic highly desirable
Possess relevant State and National Trade Licences (including but not limited to QBCC, ARCTick, NREL, Construction Induction etc)
Possess a Blue Card (preferably)
Possess a valid Drivers' Licence for the state of employment
Ability to collaborate with a multi-disciplinary team.
Provide a high-level technical service to customers
Good written & verbal communication skills
Exceptional customer service skills
Financial competency
Exceptional time management
Ability to work under pressure
Culture
Most importantly the candidate will be able to demonstrate how they work within the VAE company values of Energy, Synergy and Success. We are proud of the VAE Group culture and it is key to the company's significant growth & low employee turnover.
Diversity & Inclusion
At VAE we commit to building and fostering an inclusive culture that promotes and values diversity. We provide equal opportunities for great people from variety of backgrounds & cultures as we believe our diverse and engaging workforce drives innovation.
We're searching for like-minded people that complement our core principles and company culture. If you are seeking career progression in a great workplace, please apply and join us at VAE
#J-*****-Ljbffr

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